Privacy Policy

Welcome to Patchof:). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at patchof.net and use our streaming services. We are committed to protecting your privacy and ensuring transparency in how we handle your data.

By accessing or using our platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

This policy should be read in conjunction with our Terms of Service.

We collect several types of information to provide and improve our streaming services:

Account Information: When you create an account, we collect your name, email address, and password. You may also choose to provide a profile picture and display name.

Payment Information: When you subscribe to Patchof:), your payment is processed securely through Stripe. We receive a confirmation of your payment status and the last four digits of your card for reference purposes, but we never store your full credit card number or financial details on our servers.

Watch History and Preferences: We collect information about the films and series you watch, your viewing progress, items you add to your watchlist, and ratings or reviews you provide. This data helps us personalize your experience.

Device and Technical Information: We automatically collect information about the device and browser you use to access our service, including your IP address, operating system, browser type, screen resolution, and unique device identifiers.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze usage patterns. For full details, please see our Cookie Policy.

We use the information we collect for the following purposes:

Streaming and Service Delivery: To provide, maintain, and improve our streaming platform, including video playback, content delivery, and account management.

Personalized Recommendations: To analyze your viewing history and preferences in order to suggest films and series that align with your interests, helping you discover content you are likely to enjoy.

Billing and Subscriptions: To process your subscription payments, manage billing cycles, send payment confirmations, and handle any billing-related inquiries.

Communication: To send you important service-related notifications such as account confirmations, subscription renewals, security alerts, and policy updates. With your consent, we may also send promotional communications about new content and features. You can opt out of promotional emails at any time.

Analytics and Improvement: To understand how our platform is used, identify trends, diagnose technical issues, and improve the overall quality and performance of our service.

All payment transactions on Patchof:) are processed through Stripe, a PCI-DSS compliant payment processor. When you provide your payment information, it is transmitted directly to Stripe using industry-standard encryption.

We do not store, process, or have access to your full credit card numbers, debit card numbers, or bank account details. The only payment-related information we retain is a tokenized reference provided by Stripe, your subscription status, and the last four digits of your card for display purposes within your account settings.

For more information about how Stripe handles your payment data, please review Stripe's own privacy policy at stripe.com/privacy.

Patchof:) uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small data files stored on your device that help us recognize you, maintain your session, remember your preferences, and analyze how our service is used.

We use essential cookies that are necessary for the platform to function, as well as analytics cookies that help us understand usage patterns. We may also use preference cookies to remember settings such as your preferred language or playback quality.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our service. For comprehensive information about the cookies we use and how to manage them, please visit our Cookie Policy.

We value your privacy and limit the sharing of your personal information to what is strictly necessary for operating our service. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

We share data with the following categories of service providers, solely for the purposes described:

Stripe: We share necessary transaction details with Stripe to process your subscription payments securely. Stripe acts as an independent data controller for payment information.

Amazon Web Services (AWS): Our platform infrastructure, including content delivery and data storage, is hosted on AWS. Data stored on AWS is encrypted and governed by strict access controls.

We may also disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

We retain your personal information for as long as your account remains active or as needed to provide you with our services. If you choose to close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain certain information for legal, regulatory, or legitimate business purposes.

Billing records and transaction history may be retained for up to seven years to comply with applicable tax and financial regulations. Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely for analytics and service improvement purposes.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal information we hold about you. You can access much of this data directly through your account settings.

Right to Correction: You may request that we correct any inaccurate or incomplete personal information. You can update your profile details at any time through your account.

Right to Deletion: You may request the deletion of your personal data. Upon receiving a valid request, we will delete your information within 90 days, subject to any legal obligations that require us to retain certain records.

Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, allowing you to transfer it to another service.

To exercise any of these rights, please contact us at support@patchof.net. We will respond to your request within 30 days.

Patchof:) is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately at support@patchof.net.

If we become aware that we have collected personal information from a child under the age of 13 without verified parental consent, we will take steps to delete that information from our servers promptly.

Patchof:) operates globally, and your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your jurisdiction.

If you are accessing our service from the European Economic Area, the United Kingdom, or other regions with specific data protection regulations, we ensure that appropriate safeguards are in place for any cross-border data transfers. These safeguards may include standard contractual clauses approved by relevant authorities or other legally recognized mechanisms.

By using our service, you acknowledge and consent to the transfer and processing of your information in accordance with this Privacy Policy.

We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encryption of data in transit using TLS/SSL protocols, encryption of sensitive data at rest, secure server infrastructure hosted on AWS with strict access controls, regular security assessments and vulnerability testing, and access restrictions limiting employee access to personal data on a need-to-know basis.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to continuously improving our safeguards.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational reasons. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of Patchof:) after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us:

Email: support@patchof.net

Website: patchof.net

We aim to respond to all privacy-related inquiries within 30 days of receipt.